Support — Sightline

Support

Getting started, a question about your plan, or something not working? Start here.

Email jeremybconn@gmail.com and you'll hear back from a real person. Include your device and iOS version, and a screenshot if something looks off.

Getting started

Choose a tool. Open the tool you need — Critique, Copy Check, Palette, Typeset, or Accessibility.
Capture. Point your camera at a screen, mockup, or printed page — or choose an image from your files.
Read. Get a focused verdict through that tool: what's working, what isn't, and why.
Fix. Apply for the fixes — specific corrections and adjustments to act on.

Want more than one angle on the same design? Run it through another tool — each one reads it fresh.

Camera or photos access. If capture isn't working, enable Camera and Photos access for Sightline in your device Settings → Privacy.
"No reads left this month." Free includes 10 reads and 3 fixes each month, which reset monthly. Upgrade to Pro for no monthly cap.
Nothing happens when I run a read. Sightline needs an internet connection to analyze — check that you're online and try again.
My history isn't syncing. Sightline syncs through your own private iCloud. Make sure you're signed into iCloud and that iCloud Drive is on for Sightline.
Restoring Pro on a new device. Sign into the same Apple account, open Sightline, and your subscription restores automatically. You can also use "Restore Purchases" in Settings.
Managing or cancelling Pro. Pro is an App Store subscription — manage or cancel it anytime in your Apple account settings.